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How to Change Your Account Timezone

Your account timezone controls how dates and times appear across Opta, including lead timestamps, reports, and campaign pacing. It's set during onboarding, but you can update it anytime.

Written by Cole Bridge
Updated over 3 weeks ago

Before You Start

  • Changing your timezone affects how all timestamps display going forward. It does not retroactively change historical data.

Steps

  1. Click your name in the bottom-left of the side navigation.

  2. Click Settings.

  3. Click General in the left sidebar.

  4. Under the Account section, find the Account Timezone dropdown.

  5. Select your preferred timezone from the list.

  6. Click Save to apply the change.

Things to Know

  • Your timezone is initially configured during Opta onboarding based on your business location.

  • All users on your account share the same account timezone.

  • If you're unsure which timezone to select, use the one that matches your primary business hours. This keeps your lead delivery windows and reporting aligned.

  • Changes take effect immediately for new data. Existing reports will continue to reflect the timezone that was active when the data was recorded.

Need Help?

If you're unable to access the timezone setting or need to change other account details like your company name, contact [email protected].

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